{"id":13970,"date":"2026-05-25T11:01:22","date_gmt":"2026-05-25T09:01:22","guid":{"rendered":"https:\/\/mainbeste.com\/?page_id=13970"},"modified":"2026-05-27T10:24:32","modified_gmt":"2026-05-27T08:24:32","slug":"returns","status":"publish","type":"page","link":"https:\/\/mainbeste.com\/es\/returns\/","title":{"rendered":"Devoluciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13970\" class=\"elementor elementor-13970 elementor-13969\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-652a98f e-con-full astra_full_width e-flex e-con e-parent\" data-id=\"652a98f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a57179 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"1a57179\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mainbeste.com\/home\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"810\" height=\"810\" src=\"https:\/\/mainbeste.com\/wp-content\/uploads\/2026\/02\/Logo-B-38-1.png\" class=\"elementor-animation-grow attachment-large size-large wp-image-4182\" alt=\"\" srcset=\"https:\/\/mainbeste.com\/wp-content\/uploads\/2026\/02\/Logo-B-38-1.png 810w, https:\/\/mainbeste.com\/wp-content\/uploads\/2026\/02\/Logo-B-38-1-100x100.png 100w, https:\/\/mainbeste.com\/wp-content\/uploads\/2026\/02\/Logo-B-38-1-300x300.png 300w, https:\/\/mainbeste.com\/wp-content\/uploads\/2026\/02\/Logo-B-38-1-150x150.png 150w, https:\/\/mainbeste.com\/wp-content\/uploads\/2026\/02\/Logo-B-38-1-768x768.png 768w, https:\/\/mainbeste.com\/wp-content\/uploads\/2026\/02\/Logo-B-38-1-600x600.png 600w\" sizes=\"(max-width: 810px) 100vw, 810px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-725e797 elementor-widget elementor-widget-heading\" data-id=\"725e797\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">DEVOLUCIONES<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-423c801 elementor-widget elementor-widget-heading\" data-id=\"423c801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nuestro proceso de devoluciones est\u00e1 dise\u00f1ado para mantenerse simple, transparente y alineado con la experiencia Mainbeste.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4ac8cc e-flex e-con-boxed e-con e-parent\" data-id=\"e4ac8cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-388cb11 elementor-widget elementor-widget-heading\" data-id=\"388cb11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4c6eb6 elementor-widget elementor-widget-text-editor\" data-id=\"c4c6eb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"142\" data-end=\"218\">Tienes <strong data-start=\"151\" data-end=\"171\">30 d\u00edas naturales<\/strong> desde la recepci\u00f3n de tu pedido para solicitar una devoluci\u00f3n.<\/p><p data-start=\"220\" data-end=\"263\">Para que una devoluci\u00f3n sea aceptada, el art\u00edculo debe:<\/p><ul data-start=\"265\" data-end=\"373\"><li data-section-id=\"1uy10tf\" data-start=\"265\" data-end=\"308\">Conservar sus etiquetas y embalaje originales,<\/li><li data-section-id=\"11ijy7w\" data-start=\"309\" data-end=\"345\">No presentar signos de uso ni lavado,<\/li><li data-section-id=\"1hig8h9\" data-start=\"346\" data-end=\"373\">Mantenerse en buen estado.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e4c0df elementor-widget elementor-widget-heading\" data-id=\"8e4c0df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">C\u00f3mo solicitar una devoluci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8ae195 elementor-widget elementor-widget-text-editor\" data-id=\"f8ae195\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"404\" data-end=\"470\">Para solicitar una devoluci\u00f3n, accede a tu <strong>cuenta de Mainbeste<\/strong> y env\u00eda una <strong>solicitud de devoluci\u00f3n<\/strong> desde el historial de pedidos.<\/p><p data-start=\"404\" data-end=\"470\">Si tienes cualquier problema para acceder a tu cuenta, tambi\u00e9n <strong>puedes ponerte en contacto<\/strong> con nosotros. Nuestro equipo revisar\u00e1 la solicitud y proporcionar\u00e1 las instrucciones necesarias para completar el proceso de devoluci\u00f3n. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db17f91 elementor-widget elementor-widget-heading\" data-id=\"db17f91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reembolsos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-662d22c elementor-widget elementor-widget-text-editor\" data-id=\"662d22c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"13\" data-end=\"151\">Una vez recibida y aprobada la devoluci\u00f3n, el reembolso se procesar\u00e1 utilizando el mismo m\u00e9todo de pago empleado en la compra original.<\/p><p data-start=\"153\" data-end=\"212\">El plazo estimado de procesamiento es de <strong data-start=\"186\" data-end=\"211\">7 a 14 d\u00edas laborables<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31251e4 elementor-widget elementor-widget-heading\" data-id=\"31251e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Productos defectuosos o incidencias<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f49fbc9 elementor-widget elementor-widget-text-editor\" data-id=\"f49fbc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"248\" data-end=\"396\">Si recibes un producto incorrecto o defectuoso, por favor cont\u00e1ctanos dentro de las primeras 72 horas desde la entrega enviando un correo a: <strong data-start=\"374\" data-end=\"396\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"376\" data-end=\"394\">info@mainbeste.com<\/a><\/strong><\/p><p data-start=\"398\" data-end=\"506\">En estos casos, <strong>Mainbeste asumir\u00e1 cualquier coste asociado<\/strong> a la devoluci\u00f3n o sustituci\u00f3n del producto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-857e06c elementor-widget elementor-widget-heading\" data-id=\"857e06c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informaci\u00f3n adicional<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eeee7f9 elementor-widget elementor-widget-text-editor\" data-id=\"eeee7f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"536\" data-end=\"682\">Los costes de env\u00edo asociados a las devoluciones ser\u00e1n responsabilidad del cliente, excepto en casos de errores o defectos atribuibles a Mainbeste.<\/p><p data-start=\"684\" data-end=\"757\" data-is-last-node=\"\" data-is-only-node=\"\">Para m\u00e1s informaci\u00f3n legal, consulta nuestros <a href=\"https:\/\/mainbeste.com\/es\/legal\/terms-and-conditions\/\">T\u00e9rminos y Condiciones<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff44687 e-grid e-con-boxed e-con e-parent\" data-id=\"ff44687\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dce0a32 e-con-full e-flex e-con e-child\" data-id=\"dce0a32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f0e75d elementor-widget elementor-widget-heading\" data-id=\"4f0e75d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/mainbeste.com\/shipping\/\">ENV\u00cdOS<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-870f2ee elementor-widget elementor-widget-heading\" data-id=\"870f2ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Dispones de 30 d\u00edas naturales desde la entrega para solicitar una devoluci\u00f3n.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7feb4b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"d7feb4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mainbeste.com\/es\/shipping\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Env\u00edos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94d63f7 e-con-full e-flex e-con e-child\" data-id=\"94d63f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-238796b elementor-widget elementor-widget-heading\" data-id=\"238796b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/mainbeste.com\/contact\/\">CONTACTO<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b703741 elementor-widget elementor-widget-heading\" data-id=\"b703741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Si tienes cualquier duda adicional, nuestro equipo est\u00e1 disponible en todo el mundo.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bb2d92 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2bb2d92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mainbeste.com\/es\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DEVOLUCIONES Nuestro proceso de devoluciones est\u00e1 dise\u00f1ado para mantenerse simple, transparente y alineado con la experiencia Mainbeste. Devoluciones Tienes 30 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-13970","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mainbeste.com\/es\/wp-json\/wp\/v2\/pages\/13970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mainbeste.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mainbeste.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mainbeste.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mainbeste.com\/es\/wp-json\/wp\/v2\/comments?post=13970"}],"version-history":[{"count":4,"href":"https:\/\/mainbeste.com\/es\/wp-json\/wp\/v2\/pages\/13970\/revisions"}],"predecessor-version":[{"id":14301,"href":"https:\/\/mainbeste.com\/es\/wp-json\/wp\/v2\/pages\/13970\/revisions\/14301"}],"wp:attachment":[{"href":"https:\/\/mainbeste.com\/es\/wp-json\/wp\/v2\/media?parent=13970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}