ACCESIBILITY STATEMENT

1. Entity Identification

In accordance with applicable consumer protection legislation, this Returns Policy governs the conditions applicable to returns and refunds processed through the website www.mainbeste.com, operated by:

Data Controller: Mainbeste Wellness S.L.
Tax Identification Number (NIF): ESB75715375
Adress: Paseo de la Castellana 81, 28046, Madrid, España
Contact Mail: info@mainbeste.com

Hereinafter referred to as Mainbeste.

2. Mainbeste’s Commitment

Mainbeste Wellness S.L. is committed to ensuring the accessibility of its website www.mainbeste.com and all associated digital environments, in accordance with the principles of equal access, inclusion, and universal user experience.

Mainbeste’s objective is to ensure that all individuals, regardless of their abilities, environment, or device, can fully access the information, products, and services offered on this website.

3. Level of Conformance

The development of the website follows the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as established by the World Wide Web Consortium (W3C).

Mainbeste works on an ongoing basis to identify, correct, and prevent potential accessibility barriers, improving compatibility with screen readers, keyboard navigation, and visual contrast across all elements.

4. Measures Implemented

The measures adopted to ensure website accessibility include, among others:

  • Use of a correct semantic structure (headings, lists, and ARIA labels).
  • Inclusion of alternative text for essential images.
  • Maintenance of appropriate colour contrast and legible typography.
  • Implementation of consistent and intuitive navigation across all pages.
  • Full responsiveness across mobile devices, tablets, and different screen resolutions.

5. Current Status and Continuous Improvement

While the main web accessibility best practices have been implemented, Mainbeste continues to carry out periodic reviews and technical updates in order to achieve the highest possible level of conformance and to ensure an inclusive, seamless, and coherent experience for all users.

6. Contact and Communications

If you identify any accessibility barriers or wish to submit suggestions for improvement, you may contact our team via info@mainbeste.com.

All notifications will be reviewed and, where possible, addressed with the highest level of priority and diligence.

7. Date of Last Update

This Accessibility Statement was last updated on 21 November 2025.

Shopping Cart
Scroll to Top

Returns

You have 30 days from delivery to request a return.

To be eligible, the item must:

  • Be unused
  • In perfect condition
  • In its original packaging

Important
Return shipping costs are the responsibility of the customer, except in the case of defective or incorrect items.

Shipping

Free shipping in most European countries.

Delivery times

  • Spain & Portugal: 2–3 business days
  • Europe: 3–5 business days

Orders are prepared within 24–48 hours.
All shipments include tracking.

Premium Quality

Each piece is developed under defined quality standards, with consistency across design, construction, and finish.

The result is a garment conceived to endure over time, both in use and in presence.

Secure Payments

Transactions are processed through verified and secure payment systems.

Each operation takes place within a controlled and reliable environment.

Premium Delivery

Each order is carefully prepared to ensure it arrives in optimal condition.

The logistics process is managed with attention to preserve the integrity of the product at every stage.

Easy Returns

The return process is clear and straightforward.

We aim to offer a flexible, transparent, and seamless experience.

Order Tracking

You can track your order in real time throughout the entire delivery process.

We ensure full visibility from dispatch to final delivery.

Selective Production

We collaborate with selected workshops chosen for their technical precision and consistency in processes.

Each piece is developed under defined criteria to ensure a result aligned with the brand’s standards.

Certificate of Authenticity

Each product includes a physical certificate enabling authenticity verification through a QR code.

This system connects the piece to its model and its registered record within the MAINBESTE universe.

European Design

Each piece is conceived under a contemporary European vision, where aesthetics, functionality, and coherence are part of a unified design approach.

The objective is clear: to create products that integrate naturally into everyday life and retain their value over time.